How to Find the Right Body Shop
Wondering how to find a reliable body shop in your area? Here's how to avoid expensive repairs and poor workmanship.
Word of Mouth:
One of the most important things you can do is educate yourself. Ask friends, family or co-workers where they drive their car to get it fixed. If you have the time, talk to several people and weigh your options before making a decision.
Get More than One Repair Quote:
Estimates on collision repairs can vary widely. Many people will follow the recommendations made by their insurance provider, but you have the right to get more than one quote. Your insurance adjuster may even tell you that the process will be delayed if you choose your own body shop. Don't let your insurance provider push you to make a decision that you are not comfortable with.
When selecting an auto body shop, you probably won't go for the most expensive quote. It is wise not to go for the cheapest since you might have some trouble down the road. If there is a garage you like that has solid credentials, you can ask them if they align with the other quotes.
Beware of Online Comments:
Online reviews can be helpful, but there are a few things to consider. Try to find reviews with concrete details about the type of work and the level of service provided. Beware of comments from a line of unhappy customers. Even the best companies will have a few unhappy customers who will try to damage their reputation.
Do your Research and Ask the Right Questions:
What type of warranty does the garage you are considering offer? How long is the warranty and what does it cover? You should get a minimum of one year warranty for the auto body job. Beware of stores that offer lifetime warranties as these are usually selling points with various terms and conditions that most drivers cannot meet.
Use your Own Judgment:
Is the workshop busy? Is the workshop disorganized or excessively dirty? Does the store manager take the time to answer your questions clearly and concisely? If your gut tells you something is wrong, it's time to move on. You want to get back to your daily routine as quickly as possible, that's okay. But you don't want to add more frustration to what is already a stressful situation. Do your research and make a wise decision that will save you money and help you avoid possible complications.
